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Computer Vision: Sentiment Analysis
Decoding opinions, understanding trends, and driving better decisions with sentiment analysis.
Goal
- To identify high-level topics in the dataset, providing an understanding of subscriber feedback and their performance over time.
- To employ sentiment analysis on the verbatim responses associated with each identified topic to categorise sentiments as positive, neutral, or negative.
- To determine sentiment variations across different areas.
Technique
- Text Preprocessing, Topic Modelling, Sentiment Analysis, Time Series Visualization, Visualization.
Impact
- Enable strategic decision-making by providing a clear understanding of the key topics in subscriber feedback.
- Pinpoint specific areas to guide targeted efforts and enhance customer satisfaction.
- Provide insights into subscriber opinions through verbatim sentiment analysis.
