Driving Innovation


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Marketing Team



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Segmentation: E-Commerce Segmentation

Unlock hidden customer groups, personalize offers, and boost sales with smarter segmentation.

Goal

  • To predict the customer’s lifetime value using RFM and k-means clustering.
  • To predict the review score for the next order or purchase.
  • To provide more accurate and relevant product recommendations to customers.
  • To find best valued customers segment.

Technique

  • Statistical Analysis, K-means Clustering Algorithm, Sentiment Analysis, Visualization.

Impact

  • Improved targeted marketing.
  • Personalised service, sales and marketing as per the needs of specific groups.
  • Informed decision-making and optimize offerings.
  • Enhanced customer experience.

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